Are you passionate about helping others and providing exceptional customer support? We are looking for a dedicated and detail-oriented Customer Service Representative to join our team remotely.
You'll be supporting an established, market-leading educational company in the Netherlands, helping learners achieve their goals. This is not a call center role—there are no cold calls involved. Instead, you’ll be assisting existing customers exclusively, ensuring they have a smooth and positive experience with our services.
If you're a proactive communicator who enjoys problem-solving and making a real impact, we’d love to hear from you!
The task is for long-term and available for freelancing.
✅ Competitive freelance compensation: €12.00–€14.00 per hour, based on skills and experience
✅ Flexible work environment with opportunities to develop your skills
As a Customer Service Representative, you will:
✅ Assist customers by answering inquiries via phone, email, and social media platforms.
✅ Handle last-minute bookings and provide prompt, clear, and helpful responses to customer questions.
✅ Ensure customers have a seamless and positive experience with our services. You’ll work remotely during weekday business hours and play a crucial role in supporting our students on their journey to success.
You’ll work remotely during weekday business hours and play a crucial role in supporting our students on their journey to success.
✅ Fluent Dutch speaker (proficiency in written and spoken Dutch is essential)
✅ Proven ability to work independently and remotely
✅ Strong multitasking skills and a proactive, solution-oriented approach
✅ Previous experience in customer service (preferred but not required)
✅ Employment type: Full-time or part-time (24–40 hours per week)
✅ Work schedule: Monday to Friday, business hours
✅ Ready to make a difference? Apply now and become part of our mission to deliver exceptional service to our customers!
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